The legal side, written to be read.
The terms that govern the service, how we handle personal data, and the policies that go with them.
Terms of Service
The agreement between NexxoSync and the businesses that use it: what the Service does, what each party is responsible for, and how the agreement ends.
Everyone who creates a Workspace or uses NexxoSync. This is the main document; all the others are part of it.
ReadBilling, Renewals, Cancellation & Refunds
Prices, currencies and payment methods, automatic monthly renewal, failed payments, plan changes, cancellation, refunds and the right of withdrawal.
Read it before subscribing to a paid plan. It decides how much is charged, when, and what happens if a payment fails or you want to leave.
ReadPrivacy Policy
What personal data NexxoSync processes, why, on what legal basis, for how long, who receives it and how to exercise your rights.
For anyone: website visitors, merchants who use NexxoSync, their team members, and the customers of those merchants.
ReadData Processing Agreement
The terms that apply when NexxoSync processes personal data on behalf of a merchant, in particular the data of the merchant's customers.
For merchants who need to show their customers, auditors or a supervisory authority how NexxoSync handles the personal data it processes for them.
ReadSubprocessors
The third parties that help NexxoSync provide the Service, what data each receives, what for, where, and under which transfer safeguard.
For merchants who need to review the processing chain before subscribing, or to meet their own transparency duties.
ReadCookie Policy
What the NexxoSync website, app and chatbot widget store in your browser, why, for how long, and how to change your choice.
For anyone who wants to know what stays in their browser and how to remove it.
ReadAcceptable Use Policy
The conduct that is not allowed on NexxoSync — illegal listings, platform-policy breaches, abuse through AI Assistants, misuse of personal data, attacks on the Service — and its consequences.
Everyone who uses a Workspace, including invited Users and anyone using its API keys. It is the document that allows us to limit or suspend an account.
ReadService Levels & Support
Availability target, what does not count as downtime, maintenance, incident communication, backups, and support channels and response targets by Plan.
Read it if your operation depends on NexxoSync running continuously, or to know how and how fast we answer when something goes wrong.
ReadData deletion and account closure
How to disconnect a platform, close a NexxoSync account, and request the deletion of personal data — what is deleted, when, and what must be kept.
For merchants who want to disconnect a platform or leave NexxoSync, for their customers who want their data deleted, and for platform reviewers looking for our data deletion instructions.
ReadLegal Notice
Who operates NexxoSync and this website, how to contact us, trademarks, consumer-protection information and responsible disclosure.
Anyone who needs to identify the provider, contact the right team, file a consumer claim or report a security issue.
Read